Christine has over 25 years of experience dealing with work processes and the technology supporting them. She combines skills in listening, analysis, facilitation and writing with a project-based technical background. She specializes in working with cross-functional teams such as architects, engineers, project managers and technical specialists. Christine is interested in the role of language and conversation in building effective teams and studied Conversation, Action, and Business Process Design for several years with Fernando Flores. Since joining LPC in 2007, she has co-developed and delivers the Essential Conversations™ for Project Success course. She also leads Study-Action Teams™ and facilitates planning, process improvement and retrospective sessions for clients. Christine has a bachelor’s degree in math from the University of Illinois in Champaign and a master’s degree in computer science from Cornell University.
I am reminded of a story told by Sherry Turkel, author of The Second Self. For a class assignment, she was required to submit an outline of a paper some time before the paper was due. She was unable to work in this way, so she had to write the whole paper first and then work backwards to get the outline.
I used a similar idea when I was leading a reading group and was trying to learn to ask questions effectively. I made a big sign with "does anybody" and a red circle and a line through it. It helped me stop asking questions this way. Now I say, "who has a question" or "what questions do you have". It worked.
Tim,
Thanks for your comment. The risks you list are those things we need to take into account as we assess our capability to perform a task, something we need to do before we can say yes and mean it.
Aaron,
I think you are holding yourself to a high standard. I checked the statistics for others on this site, and most posts get between 100 and 200 hits, as do yours. I find your posts interesting and useful.
Chris
I really enjoyed Karen Martin's free webinar on Lean Psychology today.
http://www.ksmartin.com/webinars/
Her examples and instruction are very proactive; I appreciate that. Following her tips we change agents are sure to avoid pitfalls. Much of the discussion...
I am doing a 2 minute survey on surveymonkey.com to understand better what your questions are. I've been making offers to come to your office for an hour to present and discuss Lean. With your...
Construction, like healthcare, is learning from another industry. I was just watching David Fillingham, Chief Executive, Royal Bolton Hospital NHS Trust give his speech on Managing the Lean Hospital: what it takes to engage the whole...
It is challenging to learn from other industries. Construction is not the first industry to adopt lean; there are great examples in the healthcare industry. I just read A3 Problem Solving for Healthcare: A Practical...
Projects are made up with people thrown together. Establishing the role of a relationship designer in a project based company has many practical purposes. Let's call that person the Social Architect (SA). The Project Managment...
