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Tags >> OASiS
Apr 14
2009

OASiS for projects

Posted by Matthew Horvat in planning , OASiS , Last Planner System , communication
Matthew Horvat

A Toyota executive* says that to be able to deal with issues, they first have to have a cordial environment. This for him is OASiS representing Ohayo (good morning), Arigato (thank you), Shitsurei-shimanshita (pardon me), and Sumimasen (excuse me; I'm sorry). Being polite are the first step in creating a culture that encourages open and collaborative communication. Especially with people on the front lines. Especially when we need them to say whatever they must to whoever in the organization. 

 

A colleague of mine (thanks Rebecca McCoy) suggested another acronym - GETS. Good morning, Excuse me, Thank you, Sorry. Anyway, the point isn't this sillyness. It's having a cordial environment. 

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