Rebecca joined LPC in the early fall of 2008. She started her career with one of the nation’s largest in-ground concrete swimming pool companies. She began on the ground level, scheduling construction work, and moved up into various other positions throughout the next 12 years including General Manager of Renovations, Director of Customer Acquisition, and more. She found her true calling in 2006, when she was promoted to the internal position of Corporate Lean Consultant. Here, her team successfully developed the lean culture in two of the company's divisions, mentoring and coaching local management. During this time and after, she led numerous Study Action Teams™ and Kaizen workshops. She also participated in and helped drive the company's very successful Quick n' Easy Kaizen program, as well as monitored the results. Since joining LPC, she has spent considerable time collaborating on two new J-programs - JK (Quick n' Easy Kaizen) and JY (Good 5-whys™).
I agree that "what are all the factors that contribute to people engaging in improvement ideas?" is a very important question to ask. I think that there are many factors that contribute to it, some being: employee empowerment, desire for continuous improvement, visible effects, and many more. Many times even just asking for improvements will yield participation.
Unfortunately, all to often I see these things downplayed and financial incentives as the main focus of improvement programs.
I really enjoyed Karen Martin's free webinar on Lean Psychology today.
http://www.ksmartin.com/webinars/
Her examples and instruction are very proactive; I appreciate that. Following her tips we change agents are sure to avoid pitfalls. Much of the discussion...
I am doing a 2 minute survey on surveymonkey.com to understand better what your questions are. I've been making offers to come to your office for an hour to present and discuss Lean. With your...
Construction, like healthcare, is learning from another industry. I was just watching David Fillingham, Chief Executive, Royal Bolton Hospital NHS Trust give his speech on Managing the Lean Hospital: what it takes to engage the whole...
It is challenging to learn from other industries. Construction is not the first industry to adopt lean; there are great examples in the healthcare industry. I just read A3 Problem Solving for Healthcare: A Practical...
Projects are made up with people thrown together. Establishing the role of a relationship designer in a project based company has many practical purposes. Let's call that person the Social Architect (SA). The Project Managment...